Posts Tagged ‘communication’
When Oil Spills and Organizational Change Collide
Susan Smith | Thursday, May 20th, 2010The environmental crisis in the Gulf of Mexico creates pressure for change in oil companies. New Livewire blogger and team-member Susan Smith considers some of the implications for their internal communications around rapid organizational change, and the long-term opportunities for their brands.
Tags: accountability, bp, communication, corporate brand, crisis communications, employees, gap analysis, trustPosted in Leadership | 1 Comment »
Genuine Communication and the Memorable Experience
Tal Henderson | Monday, March 29th, 2010All I wanted was my cup of breakfast blend and I didn’t get it but I came away with something better: insight into how internal culture and genuine communication create positive experiences for customers and employees.
Tags: communication, customer, employees, experience, service recovery, two-way communicationsPosted in Leadership | 2 Comments »
Allstream Partners With Livewire
Livewire News | Monday, January 18th, 2010Allstream has asked Livewire to be their partner for strategic internal communications and a supporting ‘Call to Action’ message for their sales team. “We’re at an exciting stage of our continued growth in the Canadian business market, and the Livewire team has brought the level of expertise that we want in a partner” said...
Tags: allstream, clients, communicationPosted in News | No Comments »
Internal Communications and Holiday Season Burnout
Tal Henderson | Wednesday, December 16th, 2009‘Tis the season to be exhausted. How can internal communications help engage employees and manage holiday season burnout?
Tags: burnout, communication, customer, employees, engagement, recognitionPosted in Planning | No Comments »
Communications Keeping Pace With Change
Maclin Williams | Monday, December 7th, 2009It is essential to closely monitor changing external and internal situations and to quickly realign messaging accordingly, for both your customers and your employee team.
Tags: brand, change, communication, employees, engagement, relationshipsPosted in Leadership | No Comments »