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	<title>Livewire &#187; communication</title>
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	<description>Strategic internal communications</description>
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		<title>When Oil Spills and Organizational Change Collide</title>
		<link>http://www.livewireinc.com/index.php/2010/dialogue/leadership/when-oil-spills-and-organizational-change-collide/</link>
		<comments>http://www.livewireinc.com/index.php/2010/dialogue/leadership/when-oil-spills-and-organizational-change-collide/#comments</comments>
		<pubDate>Thu, 20 May 2010 12:34:36 +0000</pubDate>
		<dc:creator>Susan Smith</dc:creator>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[bp]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[corporate brand]]></category>
		<category><![CDATA[crisis communications]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[gap analysis]]></category>
		<category><![CDATA[trust]]></category>

		<guid isPermaLink="false">http://www.livewireinc.com/?p=648</guid>
		<description><![CDATA[The environmental crisis in the Gulf of Mexico creates pressure for change in oil companies. New Livewire blogger and team-member Susan Smith considers some of the implications for their internal communications around rapid organizational change, and the long-term opportunities for their brands.]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Genuine Communication and the Memorable Experience</title>
		<link>http://www.livewireinc.com/index.php/2010/dialogue/leadership/genuine-communication-and-the-memorable-experience/</link>
		<comments>http://www.livewireinc.com/index.php/2010/dialogue/leadership/genuine-communication-and-the-memorable-experience/#comments</comments>
		<pubDate>Mon, 29 Mar 2010 16:06:36 +0000</pubDate>
		<dc:creator>Tal Henderson</dc:creator>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[experience]]></category>
		<category><![CDATA[service recovery]]></category>
		<category><![CDATA[two-way communications]]></category>

		<guid isPermaLink="false">http://www.livewireinc.com/?p=627</guid>
		<description><![CDATA[All I wanted was my cup of breakfast blend and I didn’t get it but I came away with something better: insight into how internal culture and genuine communication create positive experiences for customers and employees.]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Allstream Partners With Livewire</title>
		<link>http://www.livewireinc.com/index.php/2010/news/allstream-partners-with-livewire/</link>
		<comments>http://www.livewireinc.com/index.php/2010/news/allstream-partners-with-livewire/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 21:25:22 +0000</pubDate>
		<dc:creator>Livewire News</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[allstream]]></category>
		<category><![CDATA[clients]]></category>
		<category><![CDATA[communication]]></category>

		<guid isPermaLink="false">http://www.livewireinc.com/?p=576</guid>
		<description><![CDATA[Allstream has asked Livewire to be their partner for strategic internal communications and a supporting ‘Call to Action’ message for their sales team.  “We’re at an exciting stage of our continued growth in the Canadian business market, and the Livewire team has brought the level of expertise that we want in a partner” said Nora [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Internal Communications and Holiday Season Burnout</title>
		<link>http://www.livewireinc.com/index.php/2009/dialogue/planning/internal-communications-and-holiday-season-burnout/</link>
		<comments>http://www.livewireinc.com/index.php/2009/dialogue/planning/internal-communications-and-holiday-season-burnout/#comments</comments>
		<pubDate>Wed, 16 Dec 2009 15:50:23 +0000</pubDate>
		<dc:creator>Tal Henderson</dc:creator>
				<category><![CDATA[Planning]]></category>
		<category><![CDATA[burnout]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[recognition]]></category>

		<guid isPermaLink="false">http://www.livewireinc.com/?p=569</guid>
		<description><![CDATA[‘Tis the season to be exhausted. How can internal communications help engage employees and manage holiday season burnout?]]></description>
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		<title>Communications Keeping Pace With Change</title>
		<link>http://www.livewireinc.com/index.php/2009/dialogue/leadership/communications-keeping-pace-with-change/</link>
		<comments>http://www.livewireinc.com/index.php/2009/dialogue/leadership/communications-keeping-pace-with-change/#comments</comments>
		<pubDate>Mon, 07 Dec 2009 18:56:28 +0000</pubDate>
		<dc:creator>Maclin Williams</dc:creator>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[brand]]></category>
		<category><![CDATA[change]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[relationships]]></category>

		<guid isPermaLink="false">http://www.livewireinc.com/?p=563</guid>
		<description><![CDATA[It is essential to closely monitor changing external and internal situations and to quickly realign messaging accordingly, for both your customers and your employee team.]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Using Touchpoints to Drive Employee Engagement</title>
		<link>http://www.livewireinc.com/index.php/2009/dialogue/planning/using-touchpoints-to-drive-employee-engagement/</link>
		<comments>http://www.livewireinc.com/index.php/2009/dialogue/planning/using-touchpoints-to-drive-employee-engagement/#comments</comments>
		<pubDate>Tue, 01 Dec 2009 17:37:45 +0000</pubDate>
		<dc:creator>Mark Attard</dc:creator>
				<category><![CDATA[Planning]]></category>
		<category><![CDATA[best practices]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[model]]></category>
		<category><![CDATA[pre-communication]]></category>
		<category><![CDATA[strategy]]></category>
		<category><![CDATA[team]]></category>
		<category><![CDATA[touchpoints]]></category>
		<category><![CDATA[two-way communications]]></category>

		<guid isPermaLink="false">http://www.livewireinc.com/?p=556</guid>
		<description><![CDATA[An internal communications strategy helps you make the most of every touchpoint with employees. This article looks at an example involving pre-communications, online forums and live workshops for sales managers.]]></description>
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		<item>
		<title>How Culture Can Affect Communications</title>
		<link>http://www.livewireinc.com/index.php/2009/dialogue/leadership/how-culture-can-affect-communications/</link>
		<comments>http://www.livewireinc.com/index.php/2009/dialogue/leadership/how-culture-can-affect-communications/#comments</comments>
		<pubDate>Fri, 20 Nov 2009 19:09:30 +0000</pubDate>
		<dc:creator>Tal Henderson</dc:creator>
				<category><![CDATA[Audience]]></category>
		<category><![CDATA[Channels]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[book]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[model]]></category>
		<category><![CDATA[strategy]]></category>
		<category><![CDATA[two-way communications]]></category>

		<guid isPermaLink="false">http://www.livewireinc.com/?p=536</guid>
		<description><![CDATA[In our multicultural and global workplaces, we need to consider how culture is influencing communications for leaders, managers and employees.]]></description>
		<wfw:commentRss>http://www.livewireinc.com/index.php/2009/dialogue/leadership/how-culture-can-affect-communications/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Walls of Silence</title>
		<link>http://www.livewireinc.com/index.php/2009/dialogue/audience/walls-of-silence/</link>
		<comments>http://www.livewireinc.com/index.php/2009/dialogue/audience/walls-of-silence/#comments</comments>
		<pubDate>Mon, 02 Nov 2009 17:30:04 +0000</pubDate>
		<dc:creator>Briare Sands</dc:creator>
				<category><![CDATA[Audience]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[relationships]]></category>
		<category><![CDATA[strategy]]></category>
		<category><![CDATA[two-way communications]]></category>

		<guid isPermaLink="false">http://www.livewireinc.com/?p=515</guid>
		<description><![CDATA[These barriers stop the flow of open, two-way communications. In this post, I look at some ways strategic communications can help bring them down.]]></description>
		<wfw:commentRss>http://www.livewireinc.com/index.php/2009/dialogue/audience/walls-of-silence/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>Is the &#8220;White Noise&#8221; Effect Killing Your Internal Communications?</title>
		<link>http://www.livewireinc.com/index.php/2009/dialogue/channels/is-the-white-noise-effect-killing-your-internal-communications/</link>
		<comments>http://www.livewireinc.com/index.php/2009/dialogue/channels/is-the-white-noise-effect-killing-your-internal-communications/#comments</comments>
		<pubDate>Fri, 16 Oct 2009 20:49:11 +0000</pubDate>
		<dc:creator>Joseph Elkouby</dc:creator>
				<category><![CDATA[Channels]]></category>
		<category><![CDATA[Content]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[employees]]></category>
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		<category><![CDATA[white noise]]></category>

		<guid isPermaLink="false">http://www.livewireinc.com/?p=378</guid>
		<description><![CDATA[Understanding and combating the “white noise” effect—one of the most challenging obstacles to effective internal communications.]]></description>
		<wfw:commentRss>http://www.livewireinc.com/index.php/2009/dialogue/channels/is-the-white-noise-effect-killing-your-internal-communications/feed/</wfw:commentRss>
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