Posts Tagged ‘business advantage’
We’re Not Always Asking for Discretionary Effort
Mark Attard | Monday, February 22nd, 2010Brands live or die by the customer experience. In the age of social media, a bad customer experience travels more quickly than ever. Employees who care about customer experience are now a company’s greatest brand builders.
Tags: business advantage, culture, employees, touchpointsPosted in Leadership | No Comments »
Review – A Whole New Mind
Tal Henderson | Monday, October 5th, 2009Why Right-Brainers Will Rule the Future by Daniel Pink
Tags: book, business advantage, creativity, design, innovation, reviewPosted in Influencers | No Comments »