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	<title>Livewire &#187; Tal Henderson</title>
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	<link>http://www.livewireinc.com</link>
	<description>Strategic internal communications</description>
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		<title>Genuine Communication and the Memorable Experience</title>
		<link>http://www.livewireinc.com/index.php/2010/dialogue/leadership/genuine-communication-and-the-memorable-experience/</link>
		<comments>http://www.livewireinc.com/index.php/2010/dialogue/leadership/genuine-communication-and-the-memorable-experience/#comments</comments>
		<pubDate>Mon, 29 Mar 2010 16:06:36 +0000</pubDate>
		<dc:creator>Tal Henderson</dc:creator>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[experience]]></category>
		<category><![CDATA[service recovery]]></category>
		<category><![CDATA[two-way communications]]></category>

		<guid isPermaLink="false">http://www.livewireinc.com/?p=627</guid>
		<description><![CDATA[All I wanted was my cup of breakfast blend and I didn’t get it but I came away with something better: insight into how internal culture and genuine communication create positive experiences for customers and employees.]]></description>
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		<slash:comments>2</slash:comments>
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		<title>Engaging With The Brand From Within</title>
		<link>http://www.livewireinc.com/index.php/2010/dialogue/engaging-with-the-brand-from-within/</link>
		<comments>http://www.livewireinc.com/index.php/2010/dialogue/engaging-with-the-brand-from-within/#comments</comments>
		<pubDate>Thu, 14 Jan 2010 20:03:04 +0000</pubDate>
		<dc:creator>Tal Henderson</dc:creator>
				<category><![CDATA[Dialogue]]></category>
		<category><![CDATA[Planning]]></category>
		<category><![CDATA[alignment]]></category>
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		<category><![CDATA[customer]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[internal branding]]></category>

		<guid isPermaLink="false">http://www.livewireinc.com/?p=580</guid>
		<description><![CDATA[Re-aligning the corporate brand provides a unique opportunity to evaluate and improve the integration of the company strategy, culture, and identity.]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Internal Communications and Holiday Season Burnout</title>
		<link>http://www.livewireinc.com/index.php/2009/dialogue/planning/internal-communications-and-holiday-season-burnout/</link>
		<comments>http://www.livewireinc.com/index.php/2009/dialogue/planning/internal-communications-and-holiday-season-burnout/#comments</comments>
		<pubDate>Wed, 16 Dec 2009 15:50:23 +0000</pubDate>
		<dc:creator>Tal Henderson</dc:creator>
				<category><![CDATA[Planning]]></category>
		<category><![CDATA[burnout]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[recognition]]></category>

		<guid isPermaLink="false">http://www.livewireinc.com/?p=569</guid>
		<description><![CDATA[‘Tis the season to be exhausted. How can internal communications help engage employees and manage holiday season burnout?]]></description>
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		<slash:comments>0</slash:comments>
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		<title>How Culture Can Affect Communications</title>
		<link>http://www.livewireinc.com/index.php/2009/dialogue/leadership/how-culture-can-affect-communications/</link>
		<comments>http://www.livewireinc.com/index.php/2009/dialogue/leadership/how-culture-can-affect-communications/#comments</comments>
		<pubDate>Fri, 20 Nov 2009 19:09:30 +0000</pubDate>
		<dc:creator>Tal Henderson</dc:creator>
				<category><![CDATA[Audience]]></category>
		<category><![CDATA[Channels]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[book]]></category>
		<category><![CDATA[communication]]></category>
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		<category><![CDATA[model]]></category>
		<category><![CDATA[strategy]]></category>
		<category><![CDATA[two-way communications]]></category>

		<guid isPermaLink="false">http://www.livewireinc.com/?p=536</guid>
		<description><![CDATA[In our multicultural and global workplaces, we need to consider how culture is influencing communications for leaders, managers and employees.]]></description>
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		<title>Effective Communications Improves Outcomes</title>
		<link>http://www.livewireinc.com/index.php/2009/dialogue/planning/effective-communications-improves-outcomes/</link>
		<comments>http://www.livewireinc.com/index.php/2009/dialogue/planning/effective-communications-improves-outcomes/#comments</comments>
		<pubDate>Mon, 09 Nov 2009 20:25:44 +0000</pubDate>
		<dc:creator>Tal Henderson</dc:creator>
				<category><![CDATA[Audience]]></category>
		<category><![CDATA[Planning]]></category>
		<category><![CDATA[alignment]]></category>
		<category><![CDATA[best practices]]></category>
		<category><![CDATA[strategy]]></category>
		<category><![CDATA[team]]></category>
		<category><![CDATA[two-way communications]]></category>

		<guid isPermaLink="false">http://www.livewireinc.com/?p=523</guid>
		<description><![CDATA[A study on use of a surgical checklist in the operating room shows the value of practicing strategic communications and using two-way channels. ]]></description>
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		<slash:comments>1</slash:comments>
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		<item>
		<title>My Wife Shuts Me Out</title>
		<link>http://www.livewireinc.com/index.php/2009/dialogue/content/my-wife-shuts-me-out/</link>
		<comments>http://www.livewireinc.com/index.php/2009/dialogue/content/my-wife-shuts-me-out/#comments</comments>
		<pubDate>Wed, 28 Oct 2009 15:34:30 +0000</pubDate>
		<dc:creator>Tal Henderson</dc:creator>
				<category><![CDATA[Audience]]></category>
		<category><![CDATA[Content]]></category>
		<category><![CDATA[alignment]]></category>
		<category><![CDATA[creative]]></category>
		<category><![CDATA[relevance]]></category>
		<category><![CDATA[strategy]]></category>
		<category><![CDATA[white noise]]></category>

		<guid isPermaLink="false">http://www.livewireinc.com/?p=501</guid>
		<description><![CDATA[I’m having trouble connecting with my wife and people who are as busy as she is. How can I reach them with my internal communications?]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Internal Communications in the Post-Digital World</title>
		<link>http://www.livewireinc.com/index.php/2009/dialogue/planning/internal-communications-in-the-post-digital-world/</link>
		<comments>http://www.livewireinc.com/index.php/2009/dialogue/planning/internal-communications-in-the-post-digital-world/#comments</comments>
		<pubDate>Thu, 15 Oct 2009 14:55:44 +0000</pubDate>
		<dc:creator>Tal Henderson</dc:creator>
				<category><![CDATA[Planning]]></category>
		<category><![CDATA[brand]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[internal branding]]></category>
		<category><![CDATA[strategy]]></category>

		<guid isPermaLink="false">http://www.livewireinc.com/?p=365</guid>
		<description><![CDATA[“Consumers don’t ‘learn’ brands in advertising any more; they observe them through all of the behaviour that a corporation engages in, whether that behaviour is intended to be commercial or not”, says GWP Brand Engineering chair and CEO Bruce Philip. “If that’s true, then the job of branding is to give purpose to a company, [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<item>
		<title>Review &#8211; A Whole New Mind</title>
		<link>http://www.livewireinc.com/index.php/2009/dialogue/influencers/a-whole-new-mind/</link>
		<comments>http://www.livewireinc.com/index.php/2009/dialogue/influencers/a-whole-new-mind/#comments</comments>
		<pubDate>Mon, 05 Oct 2009 22:57:50 +0000</pubDate>
		<dc:creator>Tal Henderson</dc:creator>
				<category><![CDATA[Influencers]]></category>
		<category><![CDATA[book]]></category>
		<category><![CDATA[business advantage]]></category>
		<category><![CDATA[creativity]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[review]]></category>

		<guid isPermaLink="false">http://72.55.129.54/?p=100</guid>
		<description><![CDATA[Why Right-Brainers Will Rule the Future by Daniel Pink]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Review – Taking Brand Initiative</title>
		<link>http://www.livewireinc.com/index.php/2009/dialogue/influencers/review-taking-brand-initiative/</link>
		<comments>http://www.livewireinc.com/index.php/2009/dialogue/influencers/review-taking-brand-initiative/#comments</comments>
		<pubDate>Mon, 05 Oct 2009 22:04:18 +0000</pubDate>
		<dc:creator>Tal Henderson</dc:creator>
				<category><![CDATA[Influencers]]></category>
		<category><![CDATA[alignment]]></category>
		<category><![CDATA[book]]></category>
		<category><![CDATA[brand]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[review]]></category>
		<category><![CDATA[strategy]]></category>

		<guid isPermaLink="false">http://72.55.129.54/?p=295</guid>
		<description><![CDATA[How Companies Can Align Strategy, Culture, and Identity Through Corporate Branding by Mary Jo Hatch and Majken Schultz]]></description>
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